Accessibility

Accessibility Statement

At Maison Mikumo, we believe everyone deserves a delightful, comfortable shopping experience. We are committed to making our website accessible and usable for all customers, including those who navigate the web with assistive technologies.

We aim to follow WCAG 2.1 Level AA standards and are continually working to improve accessibility across our online store.

Our Commitment as a Small Independent Brand

Maison Mikumo is a microbusiness built and run by an independent designer and driven by craft, sustainability, and care for our community. While we may not have the extensive resources of a large corporation, we take accessibility seriously and are actively educating ourselves to do things the right way.

Digital accessibility guidance can be complex and ever-evolving, but we are committed to learning, adapting, and improving whenever gaps are identified. If something isn’t yet perfect, it isn’t due to lack of intention - we’re working hard to ensure a welcoming experience for everyone.

What We’re Doing:

We are currently:

• Reviewing and backfilling alt text on product and lifestyle images

• Improving screen reader compatibility and navigation structure

• Enhancing keyboard usability and visible focus states

• Ensuring color contrast remains readable and scalable

• Making forms clear, consistent, and understandable

We want to acknowledge that older content is still being updated. While we scan regularly for missing information, there may be occasional oversights - and we truly appreciate your patience and feedback during this process.

Moving forward, all new content added to our website will be created with accessibility in mind from the start.

Need Assistance?

If you encounter difficulty using our website or accessing any content, we want to help. Please reach out:

📧 hello@maisonmikumo.com

or use the contact form below.

If you can, please include details about the page you were trying to access and any assistive technology you use - we will do our best to resolve the issue as promptly as possible. We are also happy to schedule a video or phone call shopping appointment for you, or an in-person shopping appointment at our factory in Columbia, MD.